Last updated: August 19, 2026
Need help with a product or an existing order? The Homivaria support team can assist with product questions, order updates, shipping information, returns, payments, and privacy-related requests.
Customer support for Homivaria is provided by Dalian Luchi Network Technology and Culture Co., Ltd..
Email: support@homivaria.com
Before You Email
For order questions, include your order number and the email address used at checkout so we can locate the purchase more quickly.
Response Time
We aim to respond to customer inquiries within 1 to 2 business days. Requests involving shipping carriers, payment providers, order investigations, or privacy matters may require additional review time.
Returns
Please contact us before returning any item so our team can review your request and provide the correct return instructions.